Troubleshooting

Scroll to the end of the app row, tap More, and turn on Saucepan. You only do this once.

Probably not. If the creator left out amounts, Saucepan can only save what is shown. Add the missing amounts yourself after you try the recipe.

Copy the recipe text and paste it in. You can also open the page yourself inside the app, and the app reads the page as you see it. If you are signed in, the app may try other ways to read the page first.

Share it from your own phone, as you see it. Saucepan reads only what you shared.

Check three things. Allow notifications for Saucepan in Settings, then Notifications. Check your iOS version: timers ring on silent only on iOS 26.1 and later. On older versions, the silent switch mutes the notification sound. Also allow Alarms for Saucepan in iOS Settings if asked.

Check that Saucepan has Microphone and Speech Recognition access in iOS Settings, then Saucepan. Saucepan asks for them only when you use voice.

Tap Open in Saucepan, or install the app first and open the link again. The person who sent the invite can reset it if it does not work.

Open the Saucepan+ screen and tap Restore Purchases. Use the same Apple ID you subscribed with. With Family Sharing, check that subscription sharing is on for your family group.

Codes work once and expire within an hour. Ask for a new code, and use the newest one. You can also use Sign in with Apple or Google.

Tap the row to remove it, then tap Done. Nothing is added to your Pantry before that. If a scan keeps missing, try another photo, or type the items instead.

Sign in with the same account on both devices. Without an account, recipes stay on the device where you saved them.

If you were signed in, no. Sign in again and your library syncs back. If you never signed in, recipes were stored on that device only, so they are deleted with the app unless a device backup has them.

Free accounts get a monthly allowance of cloud reads, for recipes your iPhone cannot read on its own. Saucepan+ has no limit. The app and the pricing page show the current number and what happens next.

Flags can miss ingredients with unusual names, ingredients missing from the recipe, hidden ingredients in packaged foods, and cross-contact. Always read labels. Please also email support@getsaucepan.com with the recipe so we can look.

In Saucepan, go to Settings, then Send Feedback, or tap Report on a recipe. You can also email support@getsaucepan.com. It helps to include your iPhone model, iOS version and Saucepan version.